To request an urgent appointment for today or tomorrow (Monday to Friday)
- Phone us Monday to Friday, 8am to 6.30pm.
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
To request a routine appointment in the next 7 days
- Phone us Monday to Friday, 8am to 6.30pm.
- Use our e consult service.
- Visit the surgery and speak with a receptionist. We are open Monday to Friday, 8am to 6.30pm.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
Please click here to let us know if you cant make your appointment by clicking Here.
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice before 10am.
If you need help when we are closed
If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.
For urgent medical advice between 6.30pm and 8.00am weekdays, or during weekends and Bank Holidays, use NHS 111 Wales.
If you require the Emergency Dental Line or District Nurse services call CAV 24/7 on 0300 10 20 247.
The surgery will be closed on Public Holidays.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
